Peach Pass has more than one million Peach Pass transponders, and we are still growing, all while adding new features and amenities to improve our services to our customers. It is the goal of the State Road and Tollway Authority to keep you informed and engaged on information related to Peach Pass, our services, policies, and products. This page provides key updates to customers in one location to ensure that you receive relevant and timely resources to assist you with any questions and concerns that you may have.

As always, thank you for helping us to keep moving and for being a loyal Peach Pass Customer!

Peach Pass Customer Alert 07.12.21

Billing & Account Update – If you’re a Peach Pass holder, the State Road and Tollway Authority (SRTA) encourages you to regularly monitor your accounts and usage to make sure your tolls can be paid when needed. A recent improvement to the Peach Pass customer experience required transferring existing accounts, including preferred billing methods, to a new system. To protect your privacy and the personal information of more than 650,000 account holders, SRTA does not save credit card data. The system uses a “token,” which is a randomly generated number sequence, in place of actual credit card numbers to complete payments and replenish accounts. This ensures that the Peach Pass system can never be a source for cyber criminals to access or steal a customer’s credit card number. Peach Pass will be sending email notices to select Peach Pass account holders who have incomplete card information associated with their account, asking just those account holders to please re-enter their card information no later than August 1, 2021. For more information click here

General Customer Information

Item Additional Source of Information Customer Information provided in Electronic Format
Peachtree Center Retail Center Temporarily Relocated Website Due to a water leak, the Peach Pass and Xpress Retail Center located in Peachtree Center has been temporarily relocated to the conference space adjacent to the concierge desk (next to the retail center on the left facing the desk). Peach Pass and Xpress customers can still be serviced at this time in the temporary space. We apologize for the inconvenience.
Website and Mobile App Update Website Peach Pass Diagnostics Page
Customer Agreement Update Website

E-Newsletter

myPeachpass.com Customer Agreement

July 8, 2021-Customer E-Update – Customer Service Agreement

Billing and Credit Card Update Website Billing Update and FAQs

To access your Peach Pass account, visit https://mypeachpass.com

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